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STUDENT SERVICES

Student support services are available through Engineering Outreach and the University of Idaho. We are committed to providing quality courses and personal student support services to our diverse students, including those in the military and others living outside the U.S. The EO Staff provides administrative, academic, and technical support to students enrolled in EO courses, and instructors are available to answer questions regarding course content and access to online materials.
Academic support
Technical support
EO services & resources
UI services & resources

Academic support
  • General information: For general information about the Engineering Outreach program, see General FAQs, or contact the EO Office at (800) 824-2889, outreach@uidaho.edu.
  • Registration: For information regarding registration, including EO's secure online registration form, student IDs and passwords, admission status, status changes, incompletes, and grades, contact our Academic Support Services Coordinator.
  • Course shipping: For information regarding course shipping, contact our Course Materials Supervisor. For the shipping dates of course lectures and materials, see Shipping Schedules.
  • Course materials and exams: For information regarding materials and exams, contact our Course Materials Supervisor.
Technical support EO services & resources UI services & resources UI Library Services
The University of Idaho Library offers services to Engineering Outreach students by toll-free telephone at (800) 294-8097 (ask for a reference librarian at extension 6235), or via the University of Idaho Library Web site.

A library ID number (14-digit barcode number) is required to borrow materials and access the subscription databases. Visit Library Cards for information. To request a barcode, submit the Off Campus Barcode Request Form. Your barcode does not expire as long as you are enrolled in a course and the barcode is in active use. Contact Access Services at the phone number listed above, or send e-mail to libill@uidaho.edu, to check on the status of your barcode.

Outreach students may search the library databases for journal articles at Finding Articles or Journal List on the library Web site. Many of these articles are now available online. If you cannot access full-text online (i.e., you can only read a citation and/or an abstract), this means the library has only a print version of the journal, or the journal is not part of the library's collection. If this occurs, you may request a copy of the journal article by submitting an Interlibrary Loan form. Students should contact the library at libref@uidaho.edu, if they encounter any problems accessing electronic journals or articles.

Outreach students may also borrow books from the UI Library. The library will ship books directly to students via UPS delivery. Students are responsible for returning books to the library by the designated due date, which may require shipping the materials via UPS, Fed Ex, or Priority Mail. Books not received by the due date will accrue late fees that will be posted on the student's UI account.

UI Disability Support Services
UIâ??s Disability Support Services (DSS) provides academic support services to students with temporary or permanent disabilities. Students requesting disability-related accommodations should contact DSS directly, either by e-mail or phone, and must provide appropriate disability documentation.

Instructors of some courses delivered through Engineering Outreach may require student participation in synchronous or asynchronous Web discussions. If your course has requirements you are unable to fulfill without accommodation, please contact DSS as soon as possible. Students must recertify their disabilities with DSS each semester.

For more information, see the Disability Support Services Web site, or contact:

Disability Support Services
Phone: (208) 885-7200 or toll-free (888) 884-3246
TTY: (208) 885-7471
Fax: (208) 885-9404
E-mail: dss@uidaho.edu

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